The process is based on the recessive knowledge and the relationship with the customers , and should follow the acting first principle , the study organized principle , the ecological knowledge principle and the knowledge sharing principle as the ironbound practice laws 这个过程是基于隐性知识和客户关系为基础，并以行动第一原则、组织学习原则、知识生态原则、知识共享原则这4大原则作为实践铁律的。
