At the moment when i entered her subbranch in tongbo road , my dream became concrete which was abstract before . i saw her future from every smiling face of her client , i saw her standardized management from the settings of her hall and its ruly operation flow , and i saw her employees ' commitment from their service manner 就是迈入招商银行桐柏路支行的那一刹那，我的梦想瞬间由抽象变得具体：从顾客那一张张笑脸我中看到了招行的前途，从大厅环境布置和有条不紊的业务流程中我看到了规范的管理，从服务态度中我看到了员工的敬业。
