| 1. | Implement customer service and quality programmes 推行顾客服务及优质管理计划。 |
| 2. | 2003 hkma quality award - overall winner 2003香港管理专业协会优质管理奖-大奖 |
| 3. | " best employer in hong kong " and obtain the 2003 hkma优质管理奖大奖香港最佳雇主 |
| 4. | Award for excellence in training : merit award 优质管理培训优异奖颁发机构 |
| 5. | In the hong kong property and facility management industry 全面优质管理的卓越成就。 |
| 6. | Overall winner of the 2003 hkma quality award 2003年度香港优质管理奖大奖 |
| 7. | Built the foundation for tqm implementation 为推行全面优质管理打下基础 |
| 8. | Head service organisational excellence branch 服务与组织优质管理科科长 |
| 9. | American malcolm baldrige national quality award 美国鲍烈治优质管理奖 |
| 10. | " oscar " of quality management in hong kong 香港优质管理的奥斯卡大奖 |