| 1. | The caller ' s claiming he has the sentox gas
来电者声称拥有sentox毒气 |
| 2. | Callers don t have to worry about calling the right department
来电者毋须担心会找错部门。 |
| 3. | Smile when picking up the phone , the caller will hear it in your voice
当你拿起话筒时要微笑，因为来电者会从你的声音里听到。 |
| 4. | Caller group profiling
来电者组别 |
| 5. | You may also put one caller on hold and talk privately with the other
通话过程中，用户更可请其中一位来电者暂候，再与另一方交谈。 |
| 6. | Never deposit or transfer money until the bona fide identity of the caller is verified
未能证实来电者身份之前，千万别存款或转账给对方。 |
| 7. | When a caller wishes to speak to an absent colleague , i offer to take a message or help
当来电者想找的同事不在时，我会为他留话或提供协助。 |
| 8. | Moreover , of the 60 , 000 calls received by the fcsc hotline , about 14 per cent were from male callers
此外，向晴热线所处理约六万多个求助电话中，约有百分十四的来电者为男性。 |
| 9. | Photo id and ring tone assignment to the address book entries , must be saved on the phone and not the sim card
于电话簿内输内相应的来电者相片及铃声，会储存于电话，而非sim卡之内。 |
| 10. | 1823 provides a call back service when our staff are unable to give immediate answers or information to callers
如果我们的职员未能即时答覆来电者或提供有关资料， 1823会提供"覆电"服务。 |
