| 1. | A study of customer value - oriented cost management
以顾客价值为导向的成本管理研究 |
| 2. | Exploration of customers ' value - driven demand evolution
论顾客价值驱动的需求演化过程 |
| 3. | The significame of customer value management
试析顾客价值管理的涵义及特点 |
| 4. | The third charter is superior customer value delivering
第三章：优异顾客价值的建立。 |
| 5. | The study of customer value of service industry
服务企业的顾客价值研究 |
| 6. | The western concept of customer value : comments and reflections
西方顾客价值概念评述与思考 |
| 7. | Research on customer classification based on customer value
基于顾客价值的顾客分类方法研究 |
| 8. | The customer value strategy and the continuous competitive advantage
顾客价值战略与持续竞争优势 |
| 9. | Studies on the customer value strategy - cultivating customer loyalty
基于顾客价值的企业战略初探 |
| 10. | Customer value and transaction cost in b2c : not linearly related
的顾客价值与交易成本并非线性相关 |
